Support & careLaunch is the beginning.

Built to last. Looked after.

Every project includes a warranty and support.
After that, care plans keep it running.

Care plans.

Care plans compared
	Essential	Growth	Priority
Hosting, SSL and domain renewals watched	✓	✓	✓
Security and dependency updates	Monthly	Monthly	Weekly
Backups	Daily	Daily	Daily + tested restores
Uptime monitoring	✓	✓	✓ + alerts to you
Yearly iOS / Android updates (apps)	—	✓	✓
Changes and improvements included	—	2 hours / month	5 hours / month
Response time	2 business days	1 business day	Same business day; critical issues within 4 hours
Reporting	—	Monthly report	Monthly report + quarterly call

Month to month, cancel anytime.
Response times are promises to respond and start work, during working hours (6 am–8 pm Mountain Time).
Unused hours don’t roll over. Extra work is billed at the client rate ($24/hr tech help, $36/hr development), always quoted first.
Hosting, database, email and app-store fees are billed at cost to your own account. No hidden markup.

You run it.

Domain, hosting, database, app-store and analytics accounts in your name from day one
Complete source code in a repository you own
A list of every service and setting, with credentials shared securely
Architecture notes, a runbook and a recorded walkthrough

Best for: Teams with their own developer or IT person.

I run it. You still own it.

Best for: Businesses that want it to just work.

Your domain, app-store listing or data are never held in my accounts. It’s the most common way clients get hurt, and it won’t happen here.

Past clients pay $24/hr for tech help and $36/hr for development, 20% off the standard $30 and $45.
Part-time retainer: 20 hours a month at the client rate.
Full-time retainer: 80 hours a month at the client rate.
For past clients once a warranty or care plan ends. Billed monthly at the client rate, 30 days’ notice to cancel.